This is easy work:
1 complaining
2 pretending
3 blaming
4 judging
5 resenting
6 ignoring
7 lying
8 waiting
9 controlling
10 bulling

This is hard work:
1 inspiring
2 learning
3 teaching
4 trusting
5 empowering
6 building
7 connecting
8 growing
9 helping
10 influencing

Stolen on Twitter.